How can I return the products I bought?
The product subject to the return; By completing and signing the return form on the back of your invoice with its invoice, original box and packaging, all accessories sent (in accordance with the Tax Procedure Law No. 385, the return form must be filled and signed in order for your return transactions to be carried out.) Via Contracted Shipping Company; By paying the shipping fee, you must send it to us as the sender is paid in advance.
When will the refund of the product I returned / canceled?
The price of the returned product / products, from the moment the products reach our warehouse; The product is checked for compliance with the return conditions and returned to your credit card.
When will my order arrive?
We deliver the products you purchase to the contracted courier company within 24 hours from the date of the order. The delivery time of the products to you may vary depending on your country, city or district. It may take an average of 3 days for domestic shipments and 1 week for international shipments.
How can I cancel my order?
Order cancellation is carried out if the order has not been shipped. Return conditions apply for orders placed in cargo. You can get the details about whether your order is shipped or not by contacting customer service at +90 533 367 6650.
Do you have the option to pay at the door?
You can only make your payments by credit card, debit card and money order / eft at the stage of order creation.
Are there installments on credit card?
In your payments with your credit card, you can see the installment options after selecting your credit cards on the complete order page.